WestJet allows passengers to cancel their flights up to 2 hours prior to their scheduled departure time.
For flights cancelled within 24 hours of booking, passengers can receive a full refund to their original form of payment.
For flights cancelled after 24 hours of booking, passengers may receive a credit for future travel with WestJet, subject to applicable fees.
WestJet may provide a refund in the following circumstances:
If the flight was cancelled by WestJet
If the passenger is unable to travel due to a medical condition or a death in the immediate family
If the passenger is denied boarding due to overbooking or other reasons beyond their control
Refunds are issued to the original form of payment, and processing times may vary depending on the method of payment.
It’s important to note that certain fare types may be non-refundable or subject to specific cancellation policies. Passengers are advised to review the terms and conditions of their booking and fare type prior to cancelling or requesting a refund.